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FAQ

Frequently asked questions

Everything worth knowing before you start with Cabvibe. Didn't find an answer? Message us on WhatsApp.

  • Do I have to have my own car?

    You don't. You can drive a car from our fleet or work in your own — both options are available. For a fleet car you pay a refundable car deposit. With your own car there is no car deposit — only a refundable deposit for the licence extract: 22 zł per city (the same as the city's fee for the extract). You get it back after a month of driving.

  • How long does legalization take?

    It depends on your citizenship — from a few days to a few weeks. We guide you through all the formalities step by step.

  • Can I work part-time?

    Yes. You set your own schedule and work as much as suits you — part-time included.

  • Do you arrange PESEL and NIP?

    Yes. We help you work out which tax identifier your situation requires — PESEL or NIP — and arrange it. We do not look for housing: you find that yourself.

  • How much can I earn?

    It depends on the number of rides and your schedule. We settle weekly, you have cash every day, and we pay an extra bonus for hitting the ride plan. Exact terms are agreed in a conversation with your manager.

  • What are the requirements for a driver?

    Age 20 and above, a category B licence, your own smartphone, driving experience and care for the car, and courtesy toward passengers.

  • Do you provide car insurance?

    Yes. Cars from our fleet carry the Polish OC policy (mandatory third-party liability), and we service them at our own workshop in Silesia, so repairs go faster and without queueing.

  • Do you help with the residence card?

    Yes. We help you gather and file the residence-card documents and arrange PESEL or NIP, depending on your situation. The length of the card and the decision rest with the office; we run the application and tell you what is happening at each step.

  • Can I get a Polish driving licence?

    Yes. We help you exchange a foreign licence for a Polish one and guide you through the whole procedure. The exchange is open to anyone who has lived in Poland legally for 185 days — what counts is the residence itself, not the date on the residence card. If you are not in Poland yet, you cannot start: you first have to live here for that period. For a licence issued outside the EU, the exchange includes passing the theory part of the state exam — we will tell you where and how.

  • Do you help families?

    No. We do not handle legalization for your relatives, school enrolment or social assistance. We take on everything related to your work and the documents for it.

  • What did the new regulations change for drivers?

    Since 17 June 2024 a Polish driving licence has been required to carry passengers by taxi and for occasional passenger transport. A foreign licence has to be exchanged — we guide you through it so you keep working legally without a break.

  • I already work with another partner — can I switch to you?

    Yes, and it is the most common case. You already have the licence and the experience, so the start is quick. We take over the paperwork, and the difference shows in daily work: our own workshop, an office in Katowice you can walk into, and transparent weekly settlements.

  • What does the settlement consist of?

    Your weekly settlement shows our fee of 80 zł, VAT on transport services (8%) that we pay to the tax office, and the Uber and Bolt commission, which they withhold themselves. We charge the 80 zł fee only for weeks in which you had rides: drive one week a month and you pay for that one week. With your own car there are no other charges from us. If you drive a fleet car, rental is added — paid for every week you have the car, whether or not you had rides. Fuel and your other own costs are on your side. Cash from passengers goes into this settlement — it is not a second income alongside the app report. We settle once a week; the rates are on the own-car and rental pages.

  • How do I get a car from the fleet?

    Tell us when you want to start and we will show you what is free. You pick a car, sign the agreement and pay a refundable deposit. It usually takes one day.

  • Do I need my own company?

    No. You work on an extract from our licence; you do not need to register a business.

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